Date: October 29th, 2024 Location: Beachwood, OH
Stack Intelligence is thrilled to announce its recent partnership with WSSC Water (Washington Suburban Sanitary Commission) to implement a tailored ServiceNow solution aimed at streamlining their procurement processes. This partnership marks a significant milestone in WSSC’s digital transformation journey, enabling improved operational efficiency and real-time data integration.
As part of this project, Stack Intelligence will deliver a comprehensive, phased approach to implement ServiceNow, fully integrated with WSSC’s Oracle Procure-to-Pay (P2P) system. The focus is on building a robust system that automates workflows, enhances reporting, and supports WSSC’s mission of delivering quality service.
Key Project Highlights:
- Stakeholder-Driven Planning: Conducting interviews with WSSC stakeholders, including procurement, IT, and supplier diversity teams, to ensure the solution is tailored to their specific needs.
- Data Integration: Seamless integration of Oracle’s P2P system with ServiceNow through IntegrationHub for real-time synchronization of procurement data.
- Custom Workflow Development: Building automated workflows with real-time triggers to streamline procurement approvals, supplier notifications, and contract renewals.
- Comprehensive Training and Support: Providing extensive training and ongoing support to ensure WSSC staff are proficient in utilizing the system for optimal performance.
Our team is excited to bring our expertise to WSSC, helping them achieve greater visibility and control over their procurement workflows.
Ayesha Najmi, President of Stack Intelligence, remarked:
“We are proud to support WSSC in their digital transformation efforts. Our team is committed to delivering a solution that not only meets their current operational needs but also positions them for future success in managing procurement more efficiently.”
For more details on the WSSC ServiceNow project and how Stack Intelligence can assist with your ServiceNow needs, visit www.stackintelligence.com.